It’s been a few weeks now since the launch of ‘Make Your Mark’ and thankfully everything seems to be working. It is however, not a super quick process, more like the pace of a snail at times. But like any custom or handmade project I guess that comes with the territory.
There are basically three major production steps. First is pre-production. This is where we take your supplied artwork and make sure it will print well. At this point we look for things like colour and image clarity as well as check the technical size is going to work on the outcome. It’s important to make sure that the file looks good so the print will look good.
Next is printing. We send our files off to an Australian based digital printer and try and wait patiently for their return. On average it takes about a week and a half to get the fabric back. Once we have received our custom printed fabric it’s into stage three of manufacture. This is where we make up the product or kit as ordered, ready for delivery.
We try really hard to complete each step as quickly as possible, especially in those stages where we have complete control. However, there are times when we have no control over timing at all. Which, yes, freaks us out. But during which we try and remain calm.
From the initial order to final delivery can take up to four weeks (sometimes more, sometimes less). While it might seem like a long time between placing your order and receiving your final product in the mail, you can see there are plenty of things that need to happen along the way. We hope that the timeframes don’t put you off getting something custom made; they do say that ‘good things come to those who wait’.